FAQ's
What is Jeeprint.com?
Jeeprint.com is an online store offering premium name plates, personalized décor, UV-printed products, and custom-designed items. We focus on quality craftsmanship, modern aesthetics, and long-lasting materials to help you personalize your home or workspace.
How can I reach Jeeprint support?
You can contact us anytime at:
📧 jeeprint99@gmail.com
📞 +91 96387 58676
Is it safe to shop on Jeeprint.com?
Yes. Our website is secured with industry-standard protections to keep your personal and payment information safe. We take privacy seriously and never share your details with anyone.
Do you store my card or payment information?
No. We do not save or store any card details on our servers. All payments are processed directly through secure payment gateways.
Are my details shared with anyone else?
No. Your data is used only to process your order and deliver your products. It is never sold, rented, or passed on to any third party.
How long does it take to receive a refund?
Once your returned item reaches us and passes inspection, your refund is usually processed within 7 working days.
Your bank or payment provider may take a little extra time to reflect the amount in your account.
How will my refund be issued?
Refunds are made through the same payment method used at the time of purchase.
My refund hasn’t shown up yet. What should I do?
Refunds normally reflect within 7–10 business days after processing.
If you still don’t see it, please contact us at jeeprint99@gmail.com or +91 96387 58676 and we’ll check it for you.
Which payment methods do you accept?
You can pay using:
✔ Credit/Debit Cards
✔ UPI
✔ Net Banking
Do you provide Cash on Delivery (COD)?
No, COD is not available at the moment.
How do I use a coupon or discount code?
On the checkout screen, look for the “Coupon Code” box. Enter your code there, and the discount will be applied before payment.
My discount code isn’t working. What should I do?
Just reach out to us at jeeprint99@gmail.com or +91 96387 58676 — we’ll help resolve it.
Is it safe to use my credit/debit card on Jeeprint.com?
Yes. Payments are handled by trusted and secure gateways like Razorpay/Paytm. We never store your card details.
What should I do if I receive a damaged order?
If your item arrives damaged, email us at jeeprint99@gmail.com within 3 days along with photos of the product.
We will arrange a replacement or refund as per your preference.
What if I want to return a product?
You may return unused, undamaged items with original packaging within 15 days of delivery.
After receiving it, you can choose between:
-
A refund, or
-
A store credit for future purchases
Note: Customized orders cannot be returned unless they arrive damaged.
Can I cancel an order?
Yes, you may cancel your order before it is shipped by emailing us at jeeprint99@gmail.com.
Can I cancel after the order is shipped?
Once shipped, the order cannot be canceled.
Do you charge cancellation fees?
No. Cancellations are free of charge as long as the order hasn’t been shipped.
When will I receive my refund for a canceled order?
After cancellation is approved, refunds generally take 7–12 working days depending on your bank’s processing time.